GigNet Commits to Protecting Customers Against Cybercrime by Launching New Cybersecurity Products and Services

CANCUN, Mexico–(BUSINESS WIRE)–GigNet, a digital infrastructure company with an extensive regional fiber optic broadband network from Costa Mujeres, north of Cancún, via the Tulum Hotel Zone, today announced a number of new products and services to help protect hospitality and corporate customers from financial loss caused by cybercrime, ransomware and other malicious attacks. With the average cost of cyberattacks on businesses running into millions of US dollars, GigNet’s new cybersecurity products are important new tools for cyber risk prevention, planning, and early detection.

GigNet announced the official launch of the cybersecurity products at a press conference at GigNet Mexico Headquarters and Wi-Fi World Congress Americas being held in Cancun ( GigNet Mexico President Mark Carney, OBE, is a guest speaker at WiFi World Congress Americas, as is GigNet Senior Advisor Richard Clarke. Mr. Clarke is one of the world’s most recognized cybersecurity experts, having been America’s first “Cyber ​​Czar.” Mr. Clarke is president of Good Harbor Security Risk Management in Washington D.C.

GigNet and Good Harbor announced the launch of GigNet cyber crisis management services provided by Good Harbor. These services will help customers prepare for crisis situations related to cybersecurity and other security risks and provide planning and tools that can help businesses recover quickly in the event of an attack. Mr. Clarke said: “We help companies prepare for and practice crisis management because companies that do this perform better when a real crisis occurs. Although cybersecurity incidents are inevitable, the resulting damage is not.

GigNet also announced a strategic partnership with ReliaQuest, headquartered in Tampa, Florida, to launch GigNet Managed Cyber ​​Security powered by ReliaQuest, a set of tools that will help customers more quickly detect and isolate attacks and potential cybersecurity breaches, both external and internal, with real-time monitoring. ReliaQuest is an American technology company that works with major customers around the world through five global locations. “With GigNet Managed Cyber ​​Security powered by ReliaQuestyou benefit from the power of our GreyMatter platform and its artificial intelligence and our global security operations centers,” said Jason Pfeiffer, Chief Strategy Officer of ReliaQuest.

Mark Carney, OBE, and President of GigNet Mexico, said, “We are excited to work with partners who have a proven track record in this critical area of ​​cybersecurity and cyber risk. Cyberattacks and ransomware are growing and more malicious problems every year. Our secure and advanced fiber optic network is already helping us protect our customers’ data and operations, and these new cybersecurity products reinforce our commitment to be a trusted, long-term technology partner. We also believe that our investment in the region in fiber optic technology and our secure GigNet service delivery platform helps strengthen Quintana Roo as a world-class tourist destination and business environment.


GigNet is the Mexican Caribbean brand of GigNet, Inc., a US-based international digital infrastructure company specializing in fiber to the home (FTTH) and fiber to the premises (FTTP) for enterprise customers , including hotels, resorts, retailers, offices, large commercial operations, government offices, and medical and educational facilities, as well as fiber optic transport services for area mobile operators. Through its Mexican operating subsidiaries, GigNet, SA de CV, and Sanalto Redes Peninsular, SAPI de CV, the Company is a fully licensed telecommunications provider in Mexico. GigNet is actively adding customers to its extensive regional broadband network in the Mexican Caribbean, one of the largest and fastest growing residential development and tourism destinations in the world, with more than 25 million annual visitors to the airport. GigNet is a leader in digital transformation in the region.


ReliaQuest, the leader in Open XDR-as-a-Service, is the force multiplier for security operations teams. ReliaQuest GreyMatter is a cloud-native Open XDR platform that brings together telemetry from any security and enterprise solution, whether on-premises or in one or more clouds, to unify detection, investigation, response and resilience. ReliaQuest combines the power of technology and 24/7/365 security expertise to give organizations the visibility and coverage they need to make cybersecurity programs more effective. Fortune 1000 organizations trust ReliaQuest GreyMatter to operationalize security investments to proactively manage risk and accelerate business initiatives. ReliaQuest is privately held and headquartered in Tampa, Florida with multiple global locations. For more information, visit


Good Harbor Security Risk Management is a leading cybersecurity consulting firm with decades of experience advising boards of directors, CEOs, CISOs, other corporate executives, investment professionals and government leaders on the cybersecurity risk management. Good Harbor is a trusted cybersecurity risk management advisor with experience across multiple industries including financial services, telecommunications, insurance, defense, critical infrastructure, manufacturing, transportation, and more. Richard Clarke, Chairman, is a renowned international expert on cyber risk and is the author of ten books, including a #1 national bestseller and two seminal books on cybersecurity, Cyber ​​war (2010) and The fifth domain (2019). Mr Clarke previously taught at the Harvard Kennedy School, appeared as an on-air pundit for ABC News and served on several boards. More information is available at